Modernizing Private Markets Operations at a $310B US-Based Asset Manager

When manual processes threatened to bottleneck growth, we transformed a leading asset manager’s private markets capabilities through intelligent system integration.

The Challenge

A US-based asset manager with $310 billion AUM wanted to expand their investment capabilities by including Private Placements in existing client portfolios. While their intention was to leverage operational processes and systems already in use by other investment teams, the current tools for managing the deal pipeline were not fit for purpose. The Private Credit team needed a scalable, robust solution to support growth and improve client transparency.

Our Approach

Liqueo was engaged to implement Mercatus for the Private Credit team – a platform purpose-built for private market investing. The implementation covered the full deal lifecycle from inception through to daily surveillance and client reporting. Crucially, we also integrated Mercatus with the client’s existing Charles River OMS, allowing the team to operate seamlessly within broader business processes.

Alongside the technology deployment, we:

Redesigned the operating model for Private Credit to unlock the full value of Mercatus.
Ensured cross-functional integration so the team could collaborate more easily with other investment functions.
Provided strategic guidance throughout to align the rollout with the firm’s broader growth ambitions.

The Results

Enabled scalable growth: With a fit-for-purpose solution now in place, the Private Credit team has the infrastructure and operating model needed to support their expansion into Private Placements — and plans are already underway to extend the solution to other teams.
Boosted operational efficiency: Integration with the existing Charles River OMS allowed for seamless collaboration across investment teams, reducing friction and duplication as the business scales.
Improved client reporting and trust: Daily surveillance and reporting capabilities within Mercatus now allow the team to clearly show performance impact across the portfolio — strengthening client confidence and supporting AUM growth.
Delivered change with minimal disruption: By enhancing the existing ecosystem instead of replacing it, we helped the client move faster, reduce costs, and increase adoption — all while laying the groundwork for future growth.